Basler SCOUT LIGHT User Manual Page 154

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Troubleshooting and Support
146 Basler scout light
11.4.4 I Get Poor Image Quality
Use this chart if you can capture images, but they are poor quality. (If you can’t capture images at
all, use the "I Do Not Get an Image" troubleshooting chart.)
Yes
No
No
No
Yes
Yes No
Yes Yes
No
No
Yes
Make sure that you are
using high quality cables
and that the cables and
the system are placed as
far as possible from
sources of EMI.
Did this correct the
problem?
Is the imaging system operating in an environment with
strong EMI generators such as stepper motors, switching
power supplies, or other high-current AC devices?
Disable the test image.
Place an object in the field of view of the
camera. Using your normal lighting and
camera settings, capture several images.
Are the images too dark?
Contact Basler technical support. The contact numbers
appear on the title page of this manual.
Take the following actions. After you complete each
action, capture several images to see if the problem has
been corrected:
Make sure that the lens cap has been removed.
Check your light source. Try increasing the intensity of
your light source if possible.
Check the f/stop (lens aperture) on your lens. Try
decreasing the f/stop to let more light into the camera.
Check the exposure time setting (in the Acquisition
Controls group on the pylon Viewer). Try increasing
the exposure time.
Check the gain setting. Try increasing the gain setting.
Check the black level setting. Try increasing the black
level setting.
Has the problem been corrected?
Start the pylon Viewer software.
Go to the Image Formats Controls
parameter group, enable one of the test
images, and use the single grab button
to capture an image.
Do test images look OK?
Suspect the IEEE1394 cables, the
adapter card in your PC, or the hub (if
you are using one). The best way to
troubleshoot these devices is to swap
them with known good devices and
then see if the problem is corrected.
Did this correct the problem?
Exit this
chart.
Exit this
chart.
Contact Basler technical
support. The contact
numbers appear on the
title page of this manual.
Exit this
chart.
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